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General terms of business


The General terms of business apply exclusively to business relationships between Friedrich Frohne GmbH (hereinafter Frohne) and the customer. Deviating terms of the buyer are not recognised by Frohne.


The customer order has been accepted when we have received the purchase price.


We delivery free house within the EU once advance payment / debit has been received. If purchase exclusively by invoice is agreed upon in deviation from clause 1, a flat-rate of EUR 5.00 plus sales tax. Deliveries to other EU countries are not free house. Deliveries within the EU are not free house and non-duty-paid.


The customer is only entitled to retention and offsets in relation to any payment claims by Frohne only for claims which are not disputed or recognised as legally valid.


We offer replacements in the event of claims. A right to remedies is precluded. If the replacement shipment fails, the customer is entitled to a cancellation or discount.


We are only liable for malicious intent and gross negligence – with the exception of violations of cardinal obligations. We are also liable in the event of negligent violations of obligations in the event of endangerment of life, limb or health.


The merchandise delivered by us remains our property until complete payment is received.


The customer’s personal data are saved by us for customer processing purposes.


If the customer is a merchant, legal person under public law or a public legal special institution, the jurisdiction of Montabauer is agreed upon for all disputes of the parties. However, Frohne is also authorised to sue the customer in a general jurisdiction as well.

German law with the exception of CISG applies.

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